All items shipped direct from Parts To Your Door will be sent via UPS. A minimum $10.00 handling charge is added to all shipments. An additional handling charge is not added to shipments of backordered items. Any items being drop shipped direct from our vendors will be shipped via their carrier of choice. Any product damaged in transit, recipient must file claim with carrier. For items shipped by UPS you may call UPS at: 1.800.PICK.UPS.